CISF official propelled an Android application to help air travelers track the status of their complaints of things lost at airplane terminals crosswise over India with only a tick on their Android smartphones.
The EDP Cell of Central Industrial Security Force (CISF), in collaboration with Unified Mobile Application for New-age Governance (UMANG) team of National e-Governance Division (NeGD), has built up the android application of “Lost and Found” and a specialized consultancy.
“The complainant had to wait for airports to upload the items found at their respective airports on this web application,” Hemendra Singh CISF Assistant Inspector General said.
Application was launched on raising day of the CISF March 10th and this application include some features like “Lost And Found Items”, “Tracking Complaint Status” and “Techinical Consultancy”.
Hemendra Singh CISF Assistant Inspector General said “The main advantage of this mobile version is that passenger can directly register complaints and get status of the complaint immediately. In this application, the user can also request for technical consultancy.”
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In 2015, the CISF had propelled a website to track and follow lost things, however it doesn’t have an facility to raise an complaint. Travelers need to sit tight for the airplane terminal to transfer data on things they had found, find it on the site and after that start the way toward claiming it.
“In 2017, property worth over Rs 50 crore, and in 2018, till date, property worth Rs 5.5 crore were returned to passengers with the assistance of the website.”Hemendra Singh CISF Assistant Inspector General added.
CISF reestablished property worth 50.05 crore a year ago while assets/things worth Rs 5.49 crore were reestablished to the travelers this year through the online interface.
To make this web form more national driven, the android mobile application was created to encourage a two-way framework where individuals can approach effectively and enlist their grievances for their lost things.