Intel has denied rumors that Windows 10 May 2020 Update from Microsoft is causing issues with some forms of Intel’s Optane memory.
Some users report compatibility issues with Intel’s Optane Memory, specifically the inability to load the iaStorAfsServiceApi.dll reported by a user over Twitter, according to the report.
Microsoft Education has stated in a follow-up tweet that Intel Optane may not appear to be compliant with the May 2020 Update.
Microsoft has secretly recognized the issues and halted before improvement the deployment of the new Windows 10 May 2020 update on issue PCs like those with Intel Optane Memory. Yet enthusiastic users can still use the Media Creation Tool to install the new version of the Windows 10 update.
Intel informs us that there is no update barrier in Microsoft that prevents Intel Optane Memory systems from getting the May 2020 Update.
If you don’t see the update on your Optane systems, your device may have an upgrade block because of some other known issues that Microsoft acknowledges.
The company said it had issued a workaround for the problem on the afternoon of June 5th, and pointed out that it has published a support document meanwhile, after which affected users can resolve the problem.
The support page explains how to fix a pinning error in Intel Optane Memory: ‘Unable to load DLL iaStorAfsServiceApi.dll’ problem.
Uninstall the Windows 10 May 2020 Update and rollback to the previous edition of the OS if you still get error messages. We ask you for those who use Intel Optane not to download the Windows 10 May 2020 Update (version 2004) on your PC until Microsoft fixes things.